Privacy Policy for Eco-Cam

Effective Date: 01-Apr-2025

Welcome to Eco-Cam, a service provided by Pas-Suite Ltd ("we", "our", "us"). This Privacy Policy outlines how we collect, use, store, and protect your information when you use the Eco-Cam application or website (collectively, the "Service").

1. Information We Collect

Personal Information:

• Full name
• Email address
• Company name
• User role (e.g., Surveyor, Installer, Auditor, Site manager)

Media and Metadata:

• Timestamps, location metadata (if enabled)

Technical Information:

• Device type, operating system, and app version
• Log data (e.g., error reports, app usage patterns)

2. How We Use Your Information

• Facilitate tagging, organization, and secure storage of site images
• Ensure compliance with industry standards
• Improve our services through diagnostics and performance tracking
• Respond to inquiries and support requests
• Send important updates related to your usage of Eco-Cam

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Trusted cloud storage providers (e.g., Google Drive, iCloud, Dropbox) upon your integration
• Regulatory bodies and industry auditors, only when explicitly requested or legally required
• Third-party service providers that help us operate and maintain the Service

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. Data is encrypted in transit and stored securely.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for data processing (which may affect your ability to use the Service)
• File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Third-Party Services

Eco-Cam may link to or integrate with third-party services. We are not responsible for their privacy practices. Please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via the app or website. Continued use of Eco-Cam constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or requests regarding your data, please contact:

Pas-Suite Ltd
Email: info@pas-suite.co.uk
Registered Office: PAS-Suite, 16 Titan Court, Laporte Way, Luton, United Kingdom, LU4 8EF